FREE delivery from 100€ of purchase

Shipping policy

PROCESSING AND SHIPPING
Please allow up to 3 business days for processing at our fulfillment center before your order is shipped. Orders placed after 2pm Friday PST will start processing the following Monday. Shipping times are calculated after processing and after the item has shipped. Once Orders are placed they cannot be changed. Returns can still be made. LadyZone Sportswear is not responsible for unforeseen delays due to the Postal Service. We are not responsible for lost or stolen items once delivered or an incorrectly entered address. Once items have been scanned as delivered to the customer's address, it is up to the customer to claim any missing or stolen items with the appropriate Postal Carrier or credit card. Any orders delivered damaged must be reported within 14 days and the damaged package must be delivered to your local USPS office for us to file a claim on your behalf.

INTERNATIONAL ORDERS

  • Shipping address cannot be a P.O. Box or APO/DPO/FPO.
  • All applicable custom fees, taxes and duties are the sole responsibility of the customer as Ladyzone Sportswear does not collect these prior to shipment. Please contact your country's customs office for respective charges and rates on packages coming outside of your country.
  • We are required to state the value of your order directly on the package by the custom authorities. Rarely, custom agents may delay delivery of some packages as it is at their sole discretion to release them.
  • Once an order is placed you are responsible for all original shipping charges, applicable custom import fees and the cost of return shipping back to us. This includes any shipment that is refused delivery as a 16$ return shipping fee will also be deducted from your refund.
  • Please note - due to cost restrictions we cannot split ship international orders. If one or more items on the order is on back-order, they will be shipped out once the order is complete.
  • DHL/FedEx deliveries can be delayed beyond our stated shipping times which is beyond our control and refunds/reimbursements for shipping costs cannot be offered.
  • Rarely For DHL shipping addresses with a Remote Service Charge, we reserve the right to switch to USPS Priority Mail Express as our carrier. Time frames for delivery are similar to DHL.
  • At the current time we do not ship to India due to restrictions.
CUSTOMER SERVICE 24/7

Our team is at your disposal for any question about our articles or your order.If you have any questions, please contact us at
contact@lady-zone.com

SECURE PAYMENTS

The management of our online payments are 100% Secure with Stripe and Paypal.

SHIPPING

Our delivery time is 4 weeks for Europe and 4 to 5 weeks for the rest of the world.

SATISFIED OR REFUNDED

We offer a 14 day money back guarantee after receipt of the items!